Warranty, cancellation, refund and return

WARRANTY
 

Dumbbell Pépin offer a 5 years warranty on the Dumbbell / weight plates. Coating/paint are covered for 1 year. The warranty cover home gym use only. Normal wear and tear are not covered by the warranty. Any damage caused by misuse, abuse  are not covered.


Contact us directly if you have any questions regarding our warranty. Your satisfaction is a priority for us.

Order Cancellation/Fee's / Shipping policy

Order cancellations are subject to a 20% fee 
The 20% fee is applied to the original purchase price. The fee will be deducted from your refund payment. If the order has been shipped and a cancelation  is requested, it is the buyer responsibility to pay for this shipping and the return fee's. Shipping fee's/ handling fee's are non-refunable when an order as been shipped. The items must be return in their original package without any damages .

For returning items

Items must be in original condition with all materials included.

Refunds do not include shipping and handling or assembly fees.

Customer is responsible for returning the item to Dumbbell Pépin 9432-0652 quebec inc.

If the items are damaged, Dumbbell Pépin 9432-0652 quebec inc. reserves the right to partially

refund the items returned.

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